Proxy Access

What Is Proxy Access?

Proxy access was developed to allow someone other than the patient to access and manage parts of their GP online services account. The person acting on behalf of the patient for example a parent or carer (the proxy) is given their own online access account (rather than using the patient’s login details).

To obtain proxy access a person must be registered for online access at the practice where the patient they are acting for is registered. Proxy access is the recommended alternative to sharing login details. Every practice is required to verify patient identity documentation, or individually vouch for each patient requesting access to online services.

If you are a parent or guardian, carer or have power of attorney over someone; we can also set up proxy access to another person’s account through your login, so you can book appointment and order their repeat medications.

If you have any questions, please contact reception and ask to speak to a member of the reception team.