Pharmacy First – Minor Ailments Scheme

Everyone can go to their pharmacist for free advice or to buy a medicine for a minor illness of ailment.

The minor ailments scheme (called Pharmacy First) is a new service for people registered with a Dudley GP who do not pay NHS prescription charges.

Pharmacy first allows you quicker and convenient access to similar advice from your pharmacist for a minor ailment, as you would get from your GP.

Where clinically appropriate, over the counter medications will be supplied free of charge without having to wait for a GP appointment.

Who is the service for?

  • Entitled to a free prescription on the NHS.
  • Registered with a Dudley CCG General Practice.
  • Suffering from a minor illness included within the Pharmacy First conditions list.

Which pharmacy can I go to?

You can go to any pharmacy displaying the Pharmacy First Sign or you can access a list of participating pharmacies at the following website:

What will the pharmacist ask me?

The pharmacist may ask you a range of questions about:

  • Your symptoms
  • Your current medication history
  • Any other illness you have
  • Your NHS Number

The answers will help the pharmacist diagnosis and offer you the advice and treatment if necessary.

Will I always be given treatment?

You will always be given advice and treatment if appropriate.  The pharmacist may decide that you need to see a GP and refer you back without giving you any medicine.

Will I still be able to see a GP

Yes, if your symptoms do not improve after seeing the pharmacist, you can make an appointment to see the GP or nurse.